Objectives | Methodology | Outline

"Not technology, not finance, not strategy, it's teamwork that remains to be the ultimate competitive advantage of organizations both because it's powerful and so rare. Teamwork is rare because despite all the attention it has received over the years from scholars, coaches, teachers and the media, teamwork is as elusive as it has ever been within most organizations. The fact remains that teams because they are made up of imperfect human beings are inherently dysfunctional. But this is not to say that teamwork is doomed. In fact, building a strong team is possible and remarkably simple but it is also painfully difficult. That's because like so many aspects of life, teamwork comes down to mastering a set of behaviors that are at once theoretically uncomplicated but extremely difficult to practice day after day. Success comes only for those groups that overcome the all-too-human tendencies that corrupt teams and breed dysfunctional politics within the organization."

- Team Building Guru Patrick Lencioni, Five Dysfunctions of Teams

This workshop which is based on the follow-up book of Patrick Lencioni, “Overcoming the Five Dysfunctions of a Team” aims to help the team go through the necessary steps towards overcoming all the dysfunctions that beset typical teams such as;

• absence of trust

• fear of conflict

• lack of commitment

• avoidance of accountability

• and inattention to results.

Course Methodology

The two-day workshop is a comprehensive Organization Development Intervention. It allows us to spend time examining all the values of teamwork and brainstorm on action plans to put those values to action. The participants will also have sufficient time to know others in the team more so that they can have better appreciation of their similarities and differences and how to adjust to each other. The participant will go home appreciative of the need to build relationships that are already reinforced during the session and clear about the actions each them needs to take in order to build and maintain teamwork as they go back to work.

All workshop outputs will be collected and included in a comprehensive post teambuilding report to be submitted to management. This report also contain observations and recommendations that management can use to support the ongoing team enhancement.

Course Objectives

• Identify the five dysfunctions that beset typical teams

• Improve trust among team members

• Use productive conflict to enhance teamwork

• Achieve commitment on thematic goals and categorical objectives

• Create a culture of accountability

• Gauge on-going success against its goals.

Course Outline

Overview and Assessment

Overview of the five dysfunctions of teams

Review of climate survey report

Fundamental 1:

Building Trust

• SLE: Landmines

• Personal Histories Exercise

• Behavioral Profile Exercise

• Trust Review

Fundamental 2:

Mastering Conflict

• SLE: Blind Polygon

• Conflict Profiling

• Conflict Norming

• Conflict Resolution Obstacles

Fundamental 3:

Achieving Commitment

• SLE: Footprints in the Sand

• Commitment Clarification

• Cascading Communication

• Establishing a Thematic Goal Exercise

• Rules of Engagement

Fundamental 4:

Embracing Accountability

• Team effectiveness exercise

Fundamental 5:

Focusing on Results

• SLE: Acid River Crossing

• Establishment of a Team Scoreboard

Wrap up and Follow-up

• Strategies for Overcoming the Five Dysfunctions

• Cascading Communication Agreement

• Personal Commitments

• Closing Statement